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Training and Competence

Although the FSA rules are short, they are fairly difficult for regulated firms to apply in a practical way. There is no ‘one size fits all’ as the different regulatory sectors require their own appropriate arrangements which need to encompass:

  • the complexity of the products/services
  • the risks they pose to consumers
  • the different sales channels.

Knowing what is appropriate for the market and products in which a client operates, is essential in being able to design, structure and implement an appropriate T & C Scheme that satisfies FSA requirements. We have extensive experience in this particular area having provided many different types of regulated firms with a cost effective solution to structuring and operating their T & C Scheme.

Our typical assignments include all aspects relating to a client’s T & C arrangements and can include all or some of the following:

  • consultancy on the client’s existing T & C arrangements
  • design and implementation of a new T & C Scheme
  • provision of documentation, including job descriptions, question banks, and assessment forms
  • carrying out regular one to one assessments and role plays

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